M1 Support Forum Unrecognized Firmware Error

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  • #8618
    James King

      My initial problem was that I could no longer connect to M1 Touch on secure port.  Would connect and work normally on unsecured port.  M1 Touch showed that I needed to upgrade firmware to connect securely.  Firmware upgrade went smoothly and all appeared normal until I closed ElkRP and tried to reenter it.  It displayed Unrecognized Firmware Error and would not let me connect to the  Elk M1 panel.  Any suggestions as to what I should now?

      Thanks,

      Jim K.

      #8619
      James King

        Solved the issue.  Uninstalled the ElkRP2.  Renamed Controls2.mdb file (Could have just removed it).  Installed newest ElkRP2 program.  Had to wait an hour for all wireless sensors to check back in.  Changed time that system checks time standard by one minute.  Now everything is working perfectly and I can access Alarm from M1 Touch securely.

        Jim K.

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