› M1 Support Forum › Receiving Keypad zero from API

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  • March 29, 2021 at 1:54 pm #5089
    JimBo

      I have a user who is seeing Keypad Zero:
      2021-02-22 11:47:59,174 ELK-91721 elkm1_lib.elk DEBUG elk:_got_data: got_data ’17IC000000000000006000076′

      From the Elk RS232 protocol doc, 17IC is the length and command for: Send Valid User Number and Invaild Code (IC) , so this breaks out to: 17IC 00 00 00 00 00 00 006 00 0076

      The 006 means it is user #6, but the 00 after that means it’s keypad zero which makes no sense to me? Any idea why it shows as keypad zero?

      Right after the IC we do see an LD, but no way to know what keypad it is coming from. He is using M1TouchPro app and has a keypad set, I do the same on my system and I do get a proper Keypad number.

      March 30, 2021 at 3:55 pm #5091
      Brad Weeks

        Is User 6 programmed with a code of 0000?

        March 30, 2021 at 6:11 pm #5095
        JimBo

          No, his user code is not 0000.  This is coming from the Android M1 Touch Pro app, which I have as well and it works fine for me.

           

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