M1 Support Forum ELK 319KF4 Warranty/Issue?

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  • #8286
    Greg Taylor

      I have two 319KF4’s and one refuses to be recognized by the panel. Config is correct, I tried using a new zone, red LED does come on, but nothing happens when I arm/disarm. Whereas the other does work as expected.

      It’s a year and two weeks old, and I have tried a new battery.

      Any troubleshooting I can try? Or can you confirm the warranty period? I bought via an approved retail reseller.

      #8287
      Greg Taylor

        I’ll add that it did previously work, it has stopped working.

        #8289
        Brad Weeks

          The 319KF4 have a 2-Year Warranty from Date of Manufacture. If the unit has failed please reach out to your Distributor to make arrangements for returning the wireless key fob

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