Alarm Engine Support Forum System error on user acount phone #

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  • #8021
    Keith Belt

      On trying to add a phone number to a user account which had been left blank the first time, got this system error:
      <p class=”text-info pull-right”>We’re sorry, but the system has encountered an unexpected error.</p>

      <h2 class=”text-danger”>Exception has been thrown by the target of an invocation.: Object reference not set to an instance of an object.</h2>
      <p class=”small text-muted pull-right”>ElkConnect – 2024.507.27854.2289</p>
      <p class=”small text-muted”>5/27/2024 6:35:58 PM:HTTP Code 500: TargetInvocationException: NullReferenceException</p>
      <p class=”small text-muted”>Server: Unknown</p>
      <p class=”small text-muted”>Browser: Chrome</p>
       

      #8023
      Michael Burrell

        Keith,

        I just tested this as well, I get the same error message. I will report it to our devs to look into it.

        Thank you for reporting this.

        Mike

        #8045
        Michael Burrell

          Keith,

          We pushed out an update to ElkConnect.com yesterday to address this issue. Please check and see if you are still experiencing this.

          Thanks,
          Mike

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